Publication2015
Electronic governance service quality: A study in the state of Odisha
The record
- Type
- Publication
- Date
- 1 January 2015
- Level
- National
- Journal
- International Journal of Services Technology and Management
- Volume
- 21
- Issue
- 4-6
- Pages
- 238-251
- Published
- 1 January 2015
- DOI
- 10.1504/ijstm.2015.073924
- Scopus ID
- 84953395401
- ISSN
- 14606720
- Authors
- 4
- Open access
- No
- Citations
- 1
- International co-authorship
- No
- Co-author countries
- IN
Classification
Every label below carries the reasoning it was assigned on, the confidence band it was assigned in, and what produced it. The rubric is published.
UN Sustainable Development Goals
16 Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
Study assesses IT-enabled e-governance service quality and citizen satisfaction in public building administration, identifying institutional service delivery improvement opportunities.
- Moderate confidence
- The alignment is plausible and defensible but rests on an assumption a reasonable reviewer could decline. Published, and surfaced in the review queue for a human to confirm or override.
- Judged
- Judged against the published classification rubric, under the rubric and prompt versions recorded with the run that produced it.
- Produced by
- claude-haiku-4-5-20251001, under kortex-publication-v1
Viksit Bharat @2047
vb-4.2 Technology for public service delivery
E-governance technology adoption improves institutional accountability and transparency in public administration systems.
- Produced by
- claude-haiku-4-5-20251001, under kortex-publication-v1
Each label above carries the instrument and the version that produced it. How each classification is reached.
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- Source rows resolved into this record
- 1
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Citing this record
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KIIT Deemed to be University. “Electronic governance service quality: A study in the state of Odisha”. Kortex.