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by IQAC KIITKIIT Deemed to be University — Internal Quality Assurance Cell

Publication2021

Customer Profiling and Retention Using Recommendation System and Factor Identification to Predict Customer Churn in Telecom Industry

The record

Type
Publication
Date
1 January 2021
Level
National
Journal
Studies in Big Data
Volume
87
Pages
155-172
Published
1 January 2021
DOI
10.1007/978-981-33-6518-6_9
Scopus ID
85132905184
ISSN
21976503
Authors
4
Open access
No
Citations
6
International co-authorship
No
Co-author countries
IN

Classification

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UN Sustainable Development Goals

  1. 8.5 Achieve full and productive employment and decent work for all, with equal pay for work of equal value

    TargetPrimaryModerate confidenceJudged

    Machine learning churn prediction and customer retention strategies optimize telecom business productivity and employment through data-driven decision-making.

    Moderate confidence
    The alignment is plausible and defensible but rests on an assumption a reasonable reviewer could decline. Published, and surfaced in the review queue for a human to confirm or override.
    Judged
    Judged against the published classification rubric, under the rubric and prompt versions recorded with the run that produced it.
    Produced by
    claude-haiku-4-5-20251001, under kortex-publication-v1

Viksit Bharat @2047

  1. vb-2.3 Services and the knowledge economy

    Sub-themePrimaryModerate confidenceJudged

    Customer analytics and recommendation systems enhance e-commerce and services sector efficiency through machine learning optimization.

    Produced by
    claude-haiku-4-5-20251001, under kortex-publication-v1

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KIIT Deemed to be University. “Customer Profiling and Retention Using Recommendation System and Factor Identification to Predict Customer Churn in Telecom Industry”. Kortex.

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