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by IQAC KIITKIIT Deemed to be University — Internal Quality Assurance Cell

Publication2027

A Domain-Aware Grievance Redressal System Leveraging RAG and Open-Source LLMs

The record

Type
Publication
Date
1 January 2027
Level
National
Journal
Communications in Computer and Information Science
Volume
2921 CCIS
Pages
319-335
Published
1 January 2027
DOI
10.1007/978-3-032-27117-4_18
Scopus ID
105043679183
ISSN
18650929
Authors
3
Open access
No
Citations
0
International co-authorship
No
Co-author countries
IN

Classification

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UN Sustainable Development Goals

  1. 16 Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels

    GoalPrimaryHigh confidenceJudged

    AI-based grievance redressal system improves institutional accountability and regulatory compliance through transparent decision-making.

    High confidence
    The subject matter is a strong and direct inference from the record type, the funding or organising body, or the programme context, even where the title alone is thin. Example: an ICMR-funded project against SDG 3, on the strength of the agency.
    Judged
    Judged against the published classification rubric, under the rubric and prompt versions recorded with the run that produced it.
    Produced by
    claude-haiku-4-5-20251001, under kortex-publication-v1

Viksit Bharat @2047

  1. vb-4 Good Governance and Security

    ThemePrimaryHigh confidenceJudged

    Governance framework with regulatory compliance and transparency addresses public administration and institutional improvement.

    Produced by
    claude-haiku-4-5-20251001, under kortex-publication-v1

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KIIT Deemed to be University. “A Domain-Aware Grievance Redressal System Leveraging RAG and Open-Source LLMs”. Kortex.

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