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by IQAC KIITKIIT Deemed to be University — Internal Quality Assurance Cell

Publication2026

A Data Normalized NLP-Based Framework for Improving Patient Care Using Sentiment Analysis

The record

Type
Publication
Date
1 January 2026
Level
International — held abroad
Journal
Lecture Notes in Networks and Systems
Volume
1495 LNNS
Pages
113-124
Published
1 January 2026
DOI
10.1007/978-981-96-8043-6_10
Scopus ID
105025742413
ISSN
23673370
Authors
6
Open access
No
Citations
0
International co-authorship
Yes
Co-author countries
CN, GB, IN

Classification

Every label below carries the reasoning it was assigned on, the confidence band it was assigned in, and what produced it. The rubric is published.

UN Sustainable Development Goals

  1. 3 Ensure healthy lives and promote well-being for all at all ages

    GoalPrimaryHigh confidenceJudged

    NLP-based sentiment analysis of patient feedback achieves 94% accuracy for identifying care quality issues and improving patient satisfaction.

    High confidence
    The subject matter is a strong and direct inference from the record type, the funding or organising body, or the programme context, even where the title alone is thin. Example: an ICMR-funded project against SDG 3, on the strength of the agency.
    Judged
    Judged against the published classification rubric, under the rubric and prompt versions recorded with the run that produced it.
    Produced by
    claude-haiku-4-5-20251001, under kortex-publication-v1

  2. 9.5 Enhance scientific research, upgrade technological capabilities, and increase researchers and R&D spending

    TargetSecondaryModerate confidenceJudged

    Optimized TF-IDF with transformers advances natural language processing research capacity for healthcare applications.

    Moderate confidence
    The alignment is plausible and defensible but rests on an assumption a reasonable reviewer could decline. Published, and surfaced in the review queue for a human to confirm or override.
    Produced by
    claude-haiku-4-5-20251001, under kortex-publication-v1

  3. 17.6 Enhance North-South, South-South and triangular cooperation on science, technology and innovation, and knowledge sharing

    TargetSecondaryHigh confidenceRule-derivedrule sdg17-structural-v1

    Structural signal: co-authorship outside India.

    Rule-derived
    Emitted by a deterministic rule from structural signals rather than judged from the record’s text. The rule carries a version, so rule-derived and judged labels stay separable.
    Produced by
    sdg17-structural-v1, under kortex-publication-v1

Viksit Bharat @2047

  1. vb-1.2 Health and well-being

    Sub-themePrimaryHigh confidenceJudged

    Patient-centered healthcare improvement using AI sentiment analysis directly enhances care quality and health service delivery.

    Produced by
    claude-haiku-4-5-20251001, under kortex-publication-v1

Each label above carries the instrument and the version that produced it. How each classification is reached.

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KIIT Deemed to be University. “A Data Normalized NLP-Based Framework for Improving Patient Care Using Sentiment Analysis”. Kortex.

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